Harley Davidson vs. Surtees
1:32 p.m. Mon 12 Jan 2009 | Author: By Marketing Guy
What has Harley Davidson got in common with Surtees Boats?
Well, at first glance absolutely diddly squat.
Harley D is a global power brand and they make motorcycles not aluminium boats!
To you Harley Davidson might conjure up images of ‘cool dudes’ cruising the highways, loud roaring engines, or even the smell of burning gasoline or premium leather
The important thing in successful branding is what do you feel?
Branding is about tugging at your senses. Harley Davidson is a powerful brand because it grabs the senses and evokes strong emotions. That is what a strong brand does. It has little to do with tactical stuff like the company name, the logo, the fonts, the ads and whether the website is cool or not.
Branding is about building emotional wants that triumph over mere logic. After all branding is about making you do illogical things. No one needs a Harley Davidson motorcycle, but many want it.
Most importantly branding is about creating (as my previous boss at Saatchi & Saatchi always bangs on about) ‘LOYALTY BEYOND REASON’. If you are a motorcyclist and you own a Harley you will most likely feel an enormous, often unreasonable and unexplained sense of pride and loyalty.
This is where I get to my point.
Surtees boat owners, without exception (and by the way I am not one), all seem to have an enormous amount of pride in owning a Surtees and are so loyal to the Surtees brand that they often can’t see the ‘wood from the trees’. They, just like Harley owners, feel like they are part of an exclusive club – that they belong in a magical community of like minded people.
To that end well done Surtees. I have been on a couple of their boats (I have to put up with a couple of mates that have them!) and they are definitely very fine craft but more importantly they have managed to create an emotional connection with their customers that most others can only dream of.
MG
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